USER RESEARCH & EVALUATION

MYSTERY EXPERIENCE REVIEW

IMPORTANCE OF MYSTERY EXPERIENCE REVIEW

Get mystery shoppers to rate your digital experience

Have you ever found out how customers respond to your website? Did they enjoy buying products from your site or was it difficult? Were they easily able to find things they wanted or did they feel lost? We have a service to solve this mystery. The service is named Mystery Experience Review or MXR as we call it. The key of MXR is to know about the experience that is being provided to your customers through the website. The tasks for the said mystery reviewer are decided by UX Experts, with forethought and an intention to find ways of improving the User Experience of the website. The feedback thus collected gives you a fair idea about the web experience you offer and how your audience reacts to it. Have you ever found out how customers respond to your website? Did they enjoy buying products from your site or was it difficult? Were they easily able to find things they wanted or did they feel lost? We have a service to solve this mystery. The service is named Mystery Experience Review or MXR as we call it. The key of MXR is to know about the experience that is being provided to your customers through the website. The tasks for the said mystery reviewer are decided by UX Experts, with forethought and an intention to find ways of improving the User Experience of the website. The feedback thus collected gives you a fair idea about the web experience you offer and how your audience reacts to it.

our methodology