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Our one-stop solution helped them build an app to manage all services and enable their customers to effortlessly exchange currency.
Industry:
Finance
Platform:
Mobile App (Andriod and iOS)
Services:
UX/UI Design and Digital Transformation
Services
- Client Feedback
This research helped us get an in-depth understanding of what our users want and then take the required steps to enhance their experience with the brand.
Experience Live App
Problem Statement
To build a mobile app with a seamless experience and manage all services for existing customers and also acquire new users and increase engagement.
Objective
To create a one-stop shop for the existing users ( South Indian, domestic, and NRI users ) increase the traffic on the application, enhance the overall.
Understanding the perception users had about the business.
Understanding the work model and processes of the business.
Observing what users expected from the business.
Defining the user journey for acquiring customers.
Simplification of numeric data.
Breaking down complex information for better understanding.
We customized data to suit user requirements individually and give users what they wanted. This increased the likeability of the app.
We created an app keeping the pain-points, feedback, suggestions etc. of customers in mind, making it a customer-centric app.
With user recommendations we helped them acquire new customers without any hassle and also helped increase conversions.
We presented data in a manner which was easy & quick to understand and helped in faster decision making.
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We can make transformations happen together with our insight-driven thinking.
Designed a complete digital solution for all banking needs...
Built a one-stop wealth management app that is user-friendly...
From Ideation To Digital Transformation
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