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We built a personalized mobile Chatbot experience for the unique Home Insurance product with a seamless user journey specially made for the Indian audience.
Industry:
Insurance
Platform:
Android & iOS
Services:
Digital Transformation, UX/UI Design Strategy, Content Strategy, Chatbot
Services
- Senior Marketing Executive
It was a good experience with TECHVED. They were very helpful and the team was very co-operative.
Problem Statement
To introduce the new concept and create a user friendly buying journey for the target audience. Also, to create a unique and human like bot for the app.
Objective
To create a one-stop shop for the existing users ( South Indian, domestic, and NRI users ) increase the traffic on the application, enhance the overall.
We created an intuitive Chatbot flow to keep the users engaged and maintain the conversation.
We understood the client requirements and user needs and created a guided easy to use and seamless journey for users.
With our expertise, we minimized the number of steps for users to reach the end goal on the app.
We redesigned the form-filling process for the app to ensure the entire journey is quick & mobile and bot friendly.
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Digital first approach along with process complexities posed as a challenge which was solved by TECHVED
This insurance app turned out to be a one-stop app for all insurance needs
We can make transformations happen together with our insight-driven thinking.
Built a premium digital experience app for Tier 2 & 3 cities...
Made the entire insurance journey user-friendly and easy to use...
From Ideation To Digital Transformation
We take care of all your needs