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Analyze their website to improve the user journey & generate a satisfying engagement for both buyers and sellers.
Projects
Industry: Fashion | Lifestyle
Platform: Web & Mobile
Services
UX Recommendations | Usability Audit
Problem Statement
To understand the pain-points of the users and generate a satisfying journey for both buyers and sellers.
Objective
To conduct an audit to understand the target audience and the ergonomics of the platform for high customer experience.
There was a lack of intuitiveness in the user journey.
To understand rural Indian customer behavior.
No positive experience for both buyers and sellers.
Less understanding of the market and target audience.
To uncover the flaws in the current design for a clear understanding.
Our recommendations highlighted essential changes that improved the user experience.
We assisted in augmenting the platform and boost engagement for both buyers and sellers.
We fulfilled content needs for clear communication & cognitive attention by doing extensive Heuristic Evaluation.
We grasped the platform's ergonomics and provided solutions that enhanced customer experience.
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TECHVED audits the website 'LAPF Connect' and makes recommendations to improve the user journey and generate a satisfying engagement.
Enhance the B2B journey for a better user experience
Combined learning & entertainment in one app with parental tracking features...
Simplified user engagement based on user feedback and suggestions...
From Ideation To Digital Transformation
We take care of all your needs