Revamped Hotel Website: Usability Audit & User Journey

Conducted a usability audit and assisted in revamping the website to make it more engaging and user-friendly.

project

Projects

Industry: Travel | Hospitality

Platform: Web & Mobile

services

Service

Usability Audit

Application Interface
- Client Feedback
Great Work By TECHVED Team!!
TECHVED team conducted a thorough usability audit of our website and their expertise and insights helped us transform our website into a highly engaging and user-friendly platform.

Problem Statement

To identify the primary problem areas that were causing a poor conversion funnel and limiting traffic to their site.

Objective

To provide innovative solutions that enhance their online presence and make it more engaging and dynamic.

Challenge faced by Hotels.com

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To identify the factors that limit traffic on the website.

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There were low conversion rates within the funnel.

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To improve the user journey and make it more intuitive & user-friendly.

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To enhance the overall engagement and experience on the platform.

Solutions By TECHVED

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Our research & insights helped to understand user behavior in order to make website more user-friendly & engaging.

In-depth Research

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We identified and addressed the primary problem areas that increased their conversion funnel and online business.

Better Conversion

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We understand the design problems in the interface through localization & longitudinal study to provide a seamless user journey.

Culturally Adaptive Design

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Snippets of Our Solution

TECHVED conducted a usability audit for their Thai website and provided solutions to increase traffic while also making it more user-friendly and engaging.

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Our Redefining Impact

Perform usability audit & improve interaction on their website

our work Better conversion rate
our work More engaging & user-friendly website
our work Innovative solutions improved their online business.
our work Localization and longitudinal research resulted in a smooth user journey for Thai audiences.
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with our insight-driven thinking.
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