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With design-led engineering we built a one-stop platform for Kotak that simplifies the bank account opening process.
Projects
Industry: Banking
Platform: Mobile
Services
Design-led Engineering | Digital Transformation | Usability Audit
Problem Statement
To create an intuitive and user-friendly app that provides an end-to-end digital account opening solution.
Objective
To digitally transform and simplify the account opening process. Also, as the first of its kind, it expects to gain more digital accounts.
To make account opening process digital, keeping RBI guidelines in mind.
User journey was not at all engaging and lack assistance.
To understand the differences between opening an account offline & online.
Revamp the existing app and develop new strategies to increase online acquisition.
It was the first digital account opening app, therefore end-to-end engineering was done with precise strategy.
We offered a forum for people to open bank accounts using their online identity, with a human-centered design & approach.
We took a collaborative design approach and eliminated all complications from the account opening process.
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TECHVED collaborated with KOTAK 811 to develop a seamless digital bank account opening experience with an easy-to-use interface.
Bank account opening made easy and quick
Gained user insights and increased up-sell and cross-sell of products...
Our solution helped digitally overcome insurance complexities by...
From Ideation To Digital Transformation
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